Privacy policy SpeedComfort B.V.
SpeedComfort BV cares deeply about your privacy. We therefore only process data that we need for (improving) our services. We carefully handle any information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by SpeedComfort BV. The starting date for the validity of these conditions is 7 May 2021, while the validity of all previous versions expires upon publication of a new version. This privacy policy describes what information we collect about you, what this information is used for, and with whom and under what conditions this information may be shared with third parties. There is also an explanation about how we store your data and how we protect your data against misuse, as well as what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters. You will find their contact details at the end of this privacy policy.
A description of how we process your data, where we store it (or have it stored), the security techniques we use, and who can see the data, can be seen below.
Email and mailing lists
We send email newsletters out using ActiveCampaign. Active Campaign shall never use your name and email address for its own purposes. An “unsubscribe” link can be seen at the bottom of every email sent automatically via our website. Follow this link to stop receiving our newsletter. Your personal data is stored securely by ActiveCampaign. ActiveCampaign uses cookies and other internet technologies that provide insight into whether emails are opened and read. ActiveCampaign reserves the right to use your data to further improve the service and to share information with third parties in this context.
Payment processors
We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details, as well as your payment details data such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use data to improve its service and to share (anonymised) data with third parties for this purpose. All the guarantees described above with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data longer than permitted by law.
Purpose of the data processing
We only use your data for the benefit of our services. This means the purpose of the processing is always directly related to your order. If you share information with us, and we use this information to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
Data that is automatically collected by our website is processed with the purpose of improving our services. This data (for example your IP address, web browser type and operating system) is not personal data.
In some cases, SpeedComfort BV may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we shall oppose this within the possibilities that the law offers us.
We keep your data for as long as you are a customer of ours. This means we keep your customer profile until you tell us you no longer wish to use our services. If you tell us this, we shall also regard this as a request to forget. Based on the applicable administrative obligations, we must keep invoices with your (personal) data, which means we shall keep this data for as long as the applicable term runs. However, employees will no longer have access to your client profile and/or any documents we have produced in response to your order.
Under the applicable Dutch and European legislation, you have certain rights as a data subject with regard to the personal data processed by us or on behalf of us. These rights and how you can invoke these rights are explained below. In principle, to prevent misuse, we only send statements and copies of your data to the email address you have made known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we shall ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Dutch Data Protection Authority at all times if you suspect we are using your personal data incorrectly.
You always have the right to view the data that we process or have processed that relates or can be traced back to your person. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data to the email address known to us with an overview of the processors who hold this data stating the category under which we have stored this data.
You always have the right to rectification of the data we process or have processed that relates or can be traced back to your person. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been amended to the email address known to us.
You always have the right to restrict the data that we process or have processed that relates or can be traced back to your person. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the email address known to us stating that the data will no longer be processed until you lift the restriction.
You always have the right to have the data that we process or have processed, and that relates or can be traced back to your person, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you statements or copies of all data about you that we have processed or that have been processed by other processors or third parties to the email address known to us. In all likelihood, we will no longer be able to continue delivering our service to you in such a case because the secure linking of data files can then no longer be guaranteed.
In some cases you have the right to object to the processing of your personal data by or on behalf of SpeedComfort BV. If you object, we shall immediately cease data processing pending the handling of your objection. If your objection is well-founded, we shall make statements and/or copies of data that we process or have processed available to you and then permanently suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Cookies from the American company Google are placed via our website as part of the ‘Analytics’ service. We use this service to obtain reports and keep track of how visitors use the website. Google Analytics may be required by applicable laws and regulations to provide access to this processing. We have not given Google permission to use the analytics information obtained for other Google services.
In the event that software solutions from third parties use cookies, this is stated in this privacy statement.
We reserve the right to change our privacy policy at any time. You will always find the most recent version on this page. If the new privacy statement has consequences for the way in which we process any data relating to you that has already been collected, we will inform you by email.
SpeedComfort B.V.
Wouter Heuterman, [email protected]
Customer service
